ergp / Injured Parties / FAQ / Question 8

FAQ

What role does Medical Report Services play in terms of my claim?

How far will I have to travel for my appointment?

What do I have to do before the appointment?

What will happen at the appointment?

What information will I need to take along with me to the appointment?

What happens if I need a translator?

What happens if I need to cancel or rearrange an appointment?

Will I be asked to provide any further information as part of my claim?

As part of some cases, it may be necessary for us to obtain your medical records from your GP, hospital and any other medical centre you have received treatment (such as a physiotherapist, dentist or osteopath). If this is the case, we will send you a form to be completed and signed. This form gives us your authority to legally request copies of your medical records. It is important that you return this form to us as quickly as possible in order to avoid any delays to your claim.

What happens to my medical records once the expert has finished with them?

How long will it take for my report to be completed once my appointment has taken place?

What happens once the expert has completed his report?

If you have any other queries, please do not hesitate to contact us on 0870 2402064.